“Marketing is fundamental to the growth and development of any business, regardless of its size, nature, financial strength, location, or anything else for that matter”
(it’s fast becoming a cliche, but it’s true nonetheless.)
Though the fundamental principles of marketing remain the same, the approach to marketing has and always will be the underlying factor that sets apart the successful business from the unsuccessful ones. True, most businesses understand the need for marketing, and many allocate the required amount of resources to the propagation of their products and services through many channels- some effective, others not as effective, and some, well …….
Internet Marketing for one, has become extremely popular, with Search Engine Optimization (SEO) often topping the agenda in most Internet Marketing campaigns- the rationale behind it being to get into the Golden “top 10” search results of a Search Engine’s SERP. E-mail Marketing is also high on the agenda, I mean, you simply;
1) Prepare your HTML Email template
2) Compile a comprehensive list of Email Addresses you wish to mail to
3) Create your Email or E-Newsletter (Obviously)
4) Feed the Email or E-Newsletter into a Mass Email Software
AND ………… BLAST OFF!!!
Yep! That’s just about it. Or is it?
Whilst it may be easy to go according to structured, laid down marketing principles and methodologies, it is also extremely easy to lose track of the obvious;
Your entire Marketing Campaign was originally targeted at
“Individuals”, not the Search Engines.
Meaning- these individuals form the core of your target audience, and whilst it may be prudent to pursue the fine art of SEO and all the other E-Marketing techniques, it is however important to Remember Who You Really are Dealing With.
Links, optimized tags, PPC campaigns and the like may bring the much needed traffic to your website, and even place you in the top 10 results of Google’s SERP, but just as Google’s Matt Cutts said “last year” (it’s fun saying that);
“SEOs are starting to embrace the fact that they are marketers. It’s a broader spectrum. You have to think about how you build buzz, how do you get loyal customers, how do you optimize your ROI. All those different things and that can include how do I make good videos, do I have a book, things like that.“
“…. the smart SEOs are not just necessarily looking at the rankings. They are looking at conversion, they are looking at their server log. It’s great if you’re ranking for a phrase but unless that leads to sales that doesn’t help you very much.“
Similarly, with regards to E-mail Marketing, sending an email or calling someone up might be more convenient, but it’s also less personal — and therefore less effective. Words alone cannot always communicate what you want, your facial expression and body language often contribute to help your cause and help you reach your marketing goal.
There is also the issue of practicability- what assurance do you have that your E-mails won’t just end up in a Spam folder, and even if they do make it to the “Inbox”, what are the chances of them getting read, especially if they are unsolicited?
This is particularly true for most African countries, where most businesses don’t even have email addresses, and 90% of those who do, either do not monitor their mail boxes, leading to them being closed after a while, or deliberately post invalid addresses. It is extremely common to get E-mail bounce rates of up to 85% in E-mail campaigns (and that’s no lie)- all resulting from invalid E-mail addresses.
As such, you cannot and should not play down the role of physical marketing, and you should also pay serious attention to localized forms of advertising/marketing such as the radio, Television, NewsPapers, etc. Localization is also a very important aspect of marketing and branding.
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